FAQ

 Yes. The machine has a camera inside, so you can clearly watch the engraving process of the entire product.
First, connect your computer or mobile phone to the machine device to easily watch the engraving process of the machine. The connection methods include USB connection, network cable connection, and WIFI connection.

Of course. Xlooking laser engraving machine supports engraving and cutting of wood, cardboard, corrugated cardboard, acrylic board, cloth, leather, pad, two-color board, PET, rubber, veneer, fiberglass, plastic, and other non-metallic materials.

Yes, it is designed to be suitable for beginners and users. In addition, the C1 laser engravers come pre-assembled and require minimal installation. They feature a fully integrated design that eliminates complex assembly requirements. Simply install the laser module and you can begin your creative projects immediately. The installation process is simple and easy for you to get started. At Xlooking, user-friendliness is a top priority in machine design. However, we also offer instruction manuals, user-friendly control panels and technical support to help even more.

We offer a range of accessories to upgrade your laser machine based on your individual needs. These accessories include air assist, honeycomb bed, enclosure, automatic Z-axis, and more.

The air assist serves three key functions: it clears the cut for deeper beam penetration, cools the cut edges to prevent plastic sagging and re-welding, and ultimately, it prevents smoke and particles from settling on the lens.

Upgrading the air assist system can ramp up cutting and engraving speeds, elevate overall quality, and shield optical components from the effects of smoke and dust. It can minimize scorched edges, resulting in more uniform engraving tones and crisper image details. Additionally, it provides cleaner and more even edges for cut objects.

The honeycomb laser bed is specifically tailored for laser cutting systems. Its open design efficiently filters cutting smoke, minimizing staining and charring when working with wood and other organic materials. It also prevents over-burning, leading to fewer burn marks and cleaner cuts. This significantly enhances cutting efficiency and overall quality.

Yes, with our advanced auto-power-off recovery system, your engraving experience is enhanced. This smart feature not only remembers the precise engraving position but also employs rapid algorithms for quick repositioning, seamlessly resuming from the exact pause point, ensuring uninterrupted and efficient production. With this innovative solution, you can easily streamline your workflow and save on material costs.

(1) The laser module has a normal service life of over 9,000. However, the operating environment can affect both its lifespan and engraving performance. If you notice the laser module lens turning yellow or becoming blurred, it should be cleaned appropriately.

(2) Periodically inspect the snugness of the pulley and the profile.

(3) Routinely examine the belt for any notches. During installation or other processes, avoid bending the belt. It contains steel wires, and bending can potentially cause wire breakage.

In addition to our own XLOOKING Studio, Xlooking laser engravers are compatible with a range of well-known engraving software. Experienced users can choose LightBurn. LightBurn is available for Windows, Mac and Linux. Data transfer is possible via USB connection, network cable connection or WIFI connection.